FAQ

We work hard all year to bring you our 100% Kona Coffee.
It is VERY SPECIAL, custom made for our CUSTOMERS WHO ALSO ARE VERY SPECIAL.
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You can now sign up ("subscribe") to get AUTOMATIC shipments with our SmartCart.

We currently have two Kona Comfort Coffee Club plans which have been requested by our customers:
●The first is the monthly where you get one pound a month.
●The second is the bi-monthly where you get one pound every other month.

This is...
(1) most likely less expensive than ordering each month or waiting and ordering every few months;
(2 ) your coffee is roasted and shipped fresh EACH time rather than buy it in quantity and try to store it;

(3) you are shielded from freight increases since you are paying ahead for the whole period;

(4) AND you order just once and then sit back and enjoy!

You can select one of these Kona Comfort Coffee Club Plans by going to the "Automatic Shipments.." category on the left side.
Check it out!

You are given the choice to send the subscription to a friend (instead of to yourself)!
This is a very thoughful gift!

It's a REAL Kona Comfort Deal for REAL Kona Comfort Coffee Lovers!
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Want to buy four or five pounds RIGHT NOW and pass them to friends and family?

(Those LUCKY dogs!)

Take advantage of the flat rate postage deals the USPS offers -- we can get you 5 pounds (any combination of roasts and bag sizes) of delicious coffee for just a few dollars more than it would take to ship 1 pound! (Shipping costs for 1 pound in a non-flat rate box costs almost $5, versus 5 pounds in a flat rate box is $10.65!) It's not often you get a bargain from Uncle Sam and who knows how long this policy will last??!! [This flat rate applies in all US destinations and in most other cases -- our Smart Shopping Cart knows when you check out.]
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Live on the Big Island?

Our SmartCart will offer you the choice to pick up your order and avoid shipping costs! Just choose "local pick up" (which will show to all Big Island buyers as a shipping choice) and we will know to contact you to arrange a mutually convenient time and location!
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Our Specials
... do change from time to time, so take advantage of them when you see them!

Our current special:
Any order $100 or more gets absolutely free shipping! Look for that option (the shipping choices will show it) when you check out!
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Our SmartCart...
How we love it because it helps us like a full time assistant! It collects all the information we need, provides you with all the options you can choose from, and processes your payment securely, all at your leisure from the privacy of your home!

First time takes just a moment to fill in your name and shipping information.. For future orders its even faster: just login and order!

Your credit card details are handled outside our SmartCart on a separate secure server by PayPal (our internationally known and respected payment gateway).

We do not need, see, store nor have access to your credit card information when you use our Smart Shopping Cart!

Our Smart Shopping Cart will show ALL AVAILABLE SHIPPING OPTIONS so look them over!

We will add more shipping options to our software as time and demand requires -- for now USPS is our preferred method. Priority or First Class will be more economical than Express.

FedEx is absolutely possible to add to the SmartCart options if we have enough requests.

International orders, yes we can process those and at some point people from Mexico, Canada, etc. will see their own rates specific to their own areas become available in the SmartCart shipping pull down menu.

If you happen..
● to be from Canada, Mexico, any other country outside the US our SmartCart does not recognize;
● want a shipping option not currently available in our SmartCart; ● or just plain don't want to use our SmartCart?:

---> PRESS HERE <--- to GO to AN EASY ORDER FORM.
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---> PRESS HERE <--- to send us an email for any other needs or questions you may have may not have covered. We are happy to serve you.

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